While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Mark was driving on the highway and all of a sudden a rock hit the windshield and created a crack. As soon as Mark got home, he called his insurance representative and was told that he didn't need to worry, he had comprehensive coverage which may help to repair or replace a broken or shattered windshield, he may only have to pay his deductible and the rest would be covered.

There are some characteristics of a third-party car accident claim that are universal. First and foremost, a third-party claim does not involve a contractual obligation between the injured party and the insurance company. This sounds more complicated than it really is. Simply put, a third-party claim is the legal name for making a claim on another’s auto insurance policy. Exactly how and when such claims can be made vary based upon the presence (or lack thereof) of no-fault laws, but the overriding principle remains constant.
Pretty much all drivers are subject to the risks mentioned above, so the short answer to the question is, "Almost everybody." Take animal collisions, for example. According to the Insurance Institute for Highway Safety, there are more than 1.5 million deer-vehicle collisions every year, resulting in over $1 billion in vehicle damage — and that's just deer-vehicle collisions.
If you have paid off your car, comprehensive coverage is optional. It may be a good idea to find out the Kelley Blue Book value of your vehicle. Would you be able to pay that amount to repair or replace your vehicle if it were stolen or damaged in an accident? If you can't afford to pay much out of pocket, then buying optional coverages, like comprehensive coverage and collision coverage, may be a smart investment.
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