If you are or were in the military, or if your parents, parent-in-law, or spouse was in the military you are eligible for USAA auto insurance, and they may just be the best company for you. USAA scores 5/5 stars for the both shopping experience, and claims handling process in the J.D. Power study. They do particularly well on how you can report your claims to the company. You should also be highly satisfied with their final settlement claims. For more information, read here.
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Florida, Kentucky, South Carolina mandate the repair by comprehensive insurance coverage without a deductible because they have found that driving with damaged windshields is dangerous, this is an advantage of comprehensive coverage in these states. This being said, most insurance companies will waive the deductible in the case of a glass repair, so it is worth calling your agent or representative to know your conditions.
Comprehensive insurance is commonly confused with collision. They both insure your car but cover different events. Collision covers car accidents, and comprehensive covers events out of your control. Think of it like this: Collision is colliding with something else (other than animals). Comprehensive is basically all other events. Accidents with animals are covered by comprehensive (and not collision) because these accidents are considered out of your control.