Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.

Florida, Kentucky, South Carolina mandate the repair by comprehensive insurance coverage without a deductible because they have found that driving with damaged windshields is dangerous, this is an advantage of comprehensive coverage in these states. This being said, most insurance companies will waive the deductible in the case of a glass repair, so it is worth calling your agent or representative to know your conditions.
Third-party claims are much more prevalent in “fault” states than in “no-fault” states. While no-fault generally require an injured party to first recover from their own insurance company, fault states have no such requirement. In fault states, if you sustain an injury to your person or damage to your vehicle in a car accident you can make a claim with “the other driver’s” insurance company -- provided they were at fault for the accident.
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Third-party claims occur with less frequency in no-fault car insurance states, where you first look to your own insurance company to recover, regardless of who is actually at fault for an accident or injury. Generally, no-fault states have mandatory minimum insurance requirements, meaning that every driver carries a statutorily dictated minimum amount of insurance. If, after you’ve made the appropriate claims to your own insurance company, your claim meets your state's monetary threshold or "serious injury" threshold for stepping outside of no-fault, you may be able to initiate a third-party claim.

The Insurance Information Institute suggests that you take the amount you'd pay in one year for comprehensive and collision coverage, and multiply that number by 10. Is your car worth less than that number? Then comprehensive and collision coverage might not be a cost-effective option for you. In other words, you might want to talk to your agent about whether it makes sense to include these coverages on your car insurance policy.
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