Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
Erie is the cheapest insurance company, and arguably the most reliable insurance company as well. They score points by allowing customers to start their quote online, which we personally found to be a streamlined and fast process. Erie also scored the highest marks from the number of policies they offer. Erie offers pet coverage, free accident forgiveness, free vanishing deductibles, roadside assistance, and many more, essentially giving its customers a degree of flexibility not even found amongst the largest insurers. Customers of Erie may also be eligible for its Rate Lock program. This is a unique program where customers won't see their rates increase except for three reasons: you move to a different area, add or remove someone from your policy, or add or subtract a car. Lastly, despite its smaller size, Erie offers the same types of discounts larger national insurers provide such as bundling, anti-lock brakes, anti-theft, young driver and senior driver among others.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Detail how the accident occurred, the injuries or damages you’ve sustained and (if applicable) the dollar amount you are claiming. Gather relevant records related to the car accident, be they medical bills, repair estimates, or police reports. Give the insurance adjuster all the reasons in the world to pay out on your claim. You may wish to retain an attorney to assist you with making the claim if you are uncomfortable doing it yourself, or if things get particularly contentious.
Susan was driving home from Thanksgiving dinner at her family cottage when suddenly she hit a deer. Thankfully she was okay, but her car was destroyed. She called the police to make an accident report, then called her insurance worried that this might not be fully covered. Her insurance representative reassured her, she has comprehensive insurance, so the damage would be covered under her policy.
Emily parked her car on the street outside a friend's building, during her visit the weather got bad, and she decided to stay the night instead of head home in the storm. The next morning when Emily went to leave she noticed the roof and hood of her car had huge welts in it. She figured it must have been caused by hail during the storm. She contacted her insurance company and they reassured her the loss would be taken care of by the comprehensive insurance coverage she selected when buying her policy although she would need to pay her $500 insurance deductible first.
If you have paid off your car, comprehensive coverage is optional. It may be a good idea to find out the Kelley Blue Book value of your vehicle. Would you be able to pay that amount to repair or replace your vehicle if it were stolen or damaged in an accident? If you can't afford to pay much out of pocket, then buying optional coverages, like comprehensive coverage and collision coverage, may be a smart investment.
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