Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which control coverage determinations. Such terms may vary by state, and exclusions may apply. Discounts may not be applied to all policy coverages.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
If you live in an area prone to car theft and vandalism, you'll probably sleep easier with comprehensive coverage at your side. Though car theft numbers have steadily decreased over the last several years in the U.S. — actually dipping below 700,000 reported cases in 2013 for the first time since 1967, and remaining at those levels the years following — the odds are still less than encouraging.
Most common comprehensive claims: Glass claims and then accidents with deer are the most common. If you live in Arizona or another desert state, you're at a much higher risk for glass claims as rocks are frequently kicked up by cars. Deer accidents are most common in West Virginia and other central/non-coastal states, specifically if you live and drive in a highly wooded area.
Our data shows that 7% of Progressive drivers with comprehensive coverage have a comprehensive claim in a given year, and the average repair is about $1,400. Without comprehensive, that's how much you may have to pay out of pocket. Keep in mind, repair costs can vary widely based on your damage and how much your car is worth. Typically more expensive cars cost more to repair.