Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
Making a third-party car accident claim can be as simple as writing a letter. If you believe you have a valid third-party car accident claim, contact the responsible insurance company via telephone as soon as possible to inform them of the claim (you should have taken down the other driver's insurance policy information at the car accident scene). This is called “giving notice” and is often overlooked. Proper, prompt notice can mean the difference between recovery and walking away empty-handed.
The Insurance Information Institute suggests that you take the amount you'd pay in one year for comprehensive and collision coverage, and multiply that number by 10. Is your car worth less than that number? Then comprehensive and collision coverage might not be a cost-effective option for you. In other words, you might want to talk to your agent about whether it makes sense to include these coverages on your car insurance policy.