If you live in an area prone to car theft and vandalism, you'll probably sleep easier with comprehensive coverage at your side. Though car theft numbers have steadily decreased over the last several years in the U.S. — actually dipping below 700,000 reported cases in 2013 for the first time since 1967, and remaining at those levels the years following — the odds are still less than encouraging.
Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
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It is the rare occasion where you hit something while driving and it is not counted against you as a responsible accident. Most states and insurance companies will not consider this kind of claim a responsible accident. Contact your insurance company to find out how they view this and make sure that there would not be charges associated with a comprehensive claim.
Comprehensive insurance is commonly confused with collision. They both insure your car but cover different events. Collision covers car accidents, and comprehensive covers events out of your control. Think of it like this: Collision is colliding with something else (other than animals). Comprehensive is basically all other events. Accidents with animals are covered by comprehensive (and not collision) because these accidents are considered out of your control.