While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Emily parked her car on the street outside a friend's building, during her visit the weather got bad, and she decided to stay the night instead of head home in the storm. The next morning when Emily went to leave she noticed the roof and hood of her car had huge welts in it. She figured it must have been caused by hail during the storm. She contacted her insurance company and they reassured her the loss would be taken care of by the comprehensive insurance coverage she selected when buying her policy although she would need to pay her $500 insurance deductible first.
Please note: The above is meant as general information to help you understand the different aspects of insurance. This information is not an insurance policy, does not refer to any specific insurance policy, and does not modify any provisions, limitations, or exclusions expressly stated in any insurance policy. Descriptions of all coverages and other features on this page are necessarily brief; in order to fully understand the coverages and other features of a specific insurance policy, we encourage you to read the applicable policy and/or speak to an insurance representative. Coverages and other features vary between insurers, vary by state, and are not available in all states. Whether an accident or other loss is covered is subject to the terms and conditions of the actual insurance policy or policies involved in the claim. References to average or typical premiums, amounts of losses, deductibles, costs of coverages/repair, etc., are illustrative and may not apply to your situation. We are not responsible for the content of any third-party sites linked from this page.
Pretty much all drivers are subject to the risks mentioned above, so the short answer to the question is, "Almost everybody." Take animal collisions, for example. According to the Insurance Institute for Highway Safety, there are more than 1.5 million deer-vehicle collisions every year, resulting in over $1 billion in vehicle damage — and that's just deer-vehicle collisions.
Collision and comprehensive insurance are two optional types of auto insurance where your insurer pays for repairs to your vehicle. While there are other optional auto insurance coverages, liability, comprehensive, and collision are three of the most common. These coverages work hand-in-hand to repair or replace most of the damages to your car. It's important to know the difference, and make sure you're adequately covered.

Pretty much all drivers are subject to the risks mentioned above, so the short answer to the question is, "Almost everybody." Take animal collisions, for example. According to the Insurance Institute for Highway Safety, there are more than 1.5 million deer-vehicle collisions every year, resulting in over $1 billion in vehicle damage — and that's just deer-vehicle collisions.
Susan was driving home from Thanksgiving dinner at her family cottage when suddenly she hit a deer. Thankfully she was okay, but her car was destroyed. She called the police to make an accident report, then called her insurance worried that this might not be fully covered. Her insurance representative reassured her, she has comprehensive insurance, so the damage would be covered under her policy.
When you purchase comprehensive coverage, you will select a set deductible, which is the amount you pay out of pocket toward a covered claim. Let's say you choose a $500 deductible, and your car is later damaged by hail in a covered claim. If it costs $1,500 to repair your car, you would pay your $500 deductible, and your insurance would pay the remaining $1,000.
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