Unlike quote comparison sites, lead generation sites simply sell your information to their advertising partners—typically insurance companies. These sites are not built to provide you with personalized quotes and are not much help when trying to compare car insurance rates. Avoid these sites unless you’re eager to receive tons of cold calls from insurance phone banks and desperate agents.
Amica was the strongest company overall in our research, and ranked number two in J.D. Power’s 2018 customer satisfaction report — that means out of 44,622 surveyed drivers, it had the second highest satisfaction rating among more than 20 different companies. It also received the highest Consumer Reports rating among auto insurance providers — as it has every year since at least 1999. Consumer Reports even noted that an overwhelming number of customers reported “relatively few” problems during the claims process.
Our Thoughts: Liberty Mutual is a mediocre insurance company. The competitiveness of Liberty Mutual’s car insurance rates will depend on your geographic location. While this is often true with most insurers, Liberty Mutual’s rates vary more than typical. In addition, Liberty Mutual’s customers rank the insurance company’s claims satisfaction process as below average.
How it works: Compare’s shopping process asked me to enter the same general information that other auto comparison websites did. Entering the information was fairly straightforward. Most of the fields were drop-down menus or pre-filled based on information I had submitted on previous pages. The questions were detailed, including some about my current policy limits that required retrieving my insurance documents to answer. I did like that Compare asked if I was willing to accept paperless documents and/or e-signing

Despite not being open to everyone, USAA has a 6 percent market share when it comes to car insurance. It also offers several other services, including banking and investment services, as well as a full line of insurance products. Because USAA works primary with military service members and their families, it has expertise related to specialized situations, like getting a VA home loan or insuring a car while you’re deployed overseas. USAA can also help members navigate moves and real-estate transactions, which are often a part of military life. USAA isn’t publicly traded, so profits go to its members in the form of discounts and dividends.

Alongside new car replacement, Liberty Mutual also offers better car replacement, which pays to replace a totaled vehicle with a model one year newer with 15,000 fewer miles. Another notable option is its lifetime repair guarantee: Any repairs performed at one of the company’s licensed repair shops will be guaranteed for the lifetime of your vehicle.


2 Subject to deductible. See policy for restrictions. Not available in all states. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional “Identity Theft Expense and Resolution Plus” endorsement for an additional premium.
State Farm is the largest car insurance company in the nation, per the Insurance Information Institute in 2018. Fortunately, it’s also one of the best — especially when it comes to the customer service experience. In 2018, State Farm received high praise from J.D. Power for its service interaction and claims handling. And of all the insured drivers I surveyed, it received the most positive remarks by far.
At Erie Insurance, our classic car insurance takes this into consideration and values your car on a “stated amount” basis. That means we determine the value of your vehicle up front, before a loss happens. For vintage cars valued at $30,000 and up, our professional material damage appraiser will even inspect and value your vehicle. You’ll know ahead of time what your vehicle has been valued at so there are no surprises should a partial or total loss happen.    
State Farm is the largest car insurance company in the nation, per the Insurance Information Institute in 2018. Fortunately, it’s also one of the best — especially when it comes to the customer service experience. In 2018, State Farm received high praise from J.D. Power for its service interaction and claims handling. And of all the insured drivers I surveyed, it received the most positive remarks by far.

Commercial auto insurance covers cars used for business purposes as well as box trucks, food trucks, service utility trucks, and more. Whether it's transporting goods, using your vehicle to conduct a service, or employees operating a vehicle, you may need a commercial auto policy. Learn more about commercial auto insurance and see examples of when you need it. Or call us at (866) 509-9444.
Safeguarding your financial security is only one of the reasons it makes sense to purchase car insurance. And the more you know about auto insurance, the smarter the choices you'll make when it comes time to renew or buy that new policy. Spend a little time learning about car insurance; while you may never need to file a claim, if you do, you'll be very glad you did.
Cheap auto insurance doesn’t mean you have to compromise on quality. You just need to know where to look and what to look for in an auto policy. Savvy auto insurance customers can benefit from the regular price adjustments and the introduction of new discounts by an auto insurance carrier, if they shop. So, are you getting the best value at the best price?
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