Best Insurance Company I've ever had. They may not be the cheapest but if you rate your insurance companies on price I hope you never have a claim. You will be shaken to the core to see what the cheap guys do when you have a claim. With American Family we called Russ our agent and his staff helps us through the whole process. When we talked to the claim adjuster he was very informative and worked with us. Our car was totaled. It was an older car but it was my daughter's grandmother's car and had less the 10000 miles on the 7 year old car. The adjuster came back with an amount I felt was low. He showed me how he came up with the value. I told him the car was truly worth more then the average excellent condition 1993. He talked to our mechanic and the the body shop guys to get their input to the condition of the car. He increased the offer by 33%. He had to get approval from the company to do this. He and my agent went to bat for us and we were paid what I considered a fair price for ...more
Really cheap car insurance companies will find any excuse they can to make more money out of you. Whether that is because you have gone above your estimated mileage, moved to a different area or changed your vocation, your insurer will try to find a way to charge you more.  Sometimes this can be just a small fee for the administration costs of altering their records. Some very cheap car insurance providers will give you a better overall customer service and not charge you at all.  You typically never know until that time comes that you have to tell them about a change of circumstances.  If you don’t inform them for whatever reason, either you thought you would try your luck, or just plain forgot all about it, you may run into problems should you have to make a claim and it’s later proven that a critical factor was kept from the insurer.  Make sure you read your very cheap car insurance policy terms and conditions to be clear on your obligations.
Liberty Mutual just dropped my family because of two claims that were made on my daughters car. She had her car at school freshmen year and It was parked and hit on the rear corner closest to the road. It wasn’t her fault and no one came forward to admit to the accident. She no longer has a car at school, and drives rarely when she’s home. The second accident was when she was pulling out of the carport and her front bumper caught a wooden railing when she was backing out. That was her fault, but an accident. Isn’t that why we have insurance????? Before I got this letter from Liberty mutual, I sang their praises. I will loudly have bad things to say from now on. Don’t count on Liberty Mutual
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