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If You Have Garage – Keep your car in a locked garage. Of course it’s mores secure and saves money on your premium. One of our customers told us – they had £250 of “junk” in the garage but their £17,500 car was parked on the driveway. Another customer told us they had a “garage” sale and made enough money to pay for their premium and buy a shed to keep all the gardening equipment in!

Watch out for GEICO especially when changing coverages. I have learned the hard way that you can’t trust them to get your changes correct. I was just hit in the rear while stopped at a stop sign. I am trying to go through the collision coverage I am supposed to have only to have GEICO tell me that I removed this coverage a few months ago. The fact of the matter is I did not remove this coverage and never would have done that or agreed to that. Trying to reason with them has been an exercise in futility so far with a supervisor trying to put the onus on me for the problem. I am currently awaiting their final position on their review of this matter, but whatever the outcome I now know I cannot relie on them to get things right and I will always have to check on them. The mistakes they make hurt you, not them.
If Your Car Is Less Valuable – Or you feel that you are an extremely careful driver. And are unlikely to have an accident which is your fault. You can opt for Third Party Third Party Fire or Third Party Only cover. But often it’s not any cheaper. Insurance companies found that many drivers on lower cover tend to be the highest risk (mainly young drivers). They are more likely to make a claim and perhaps don’t take as much care with their cars. So do get quotes for all covers.
I am glad to see USAA at the bottom; but it should not be on the list at all. I am currently going through a claim with them (total loss, I got rear ended, pushed into the car in front of me and they hit the car in front of them; not at fault). I have all correspondence recorded and proof of them lying to me, and using made up regulations to justify it. When asked for the reference for said regulations, I am ignored. I have been throwing WAC at them, quote after quote as to how they are being unruly. This was in December, it is now April and they have YET to give me a valuation report in compliance with WAC. I will be more than happy to provide a copy of our correspondence (with PII edited, obviously), proving how bad USAA is at customer service and how willing they are to break the rules if it benefits them. Email me if you want to see it. I finally had enough and contacted the Washington State Insurance Commissioner; USAA has until the middle of this month to respond to them… We will see what happens next.
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