On average, State Farm offered us the most expensive quotes, but the company’s strong record of claims-handling and elite financial strength were enough for us to justify ranking it second. It also apparently has many satisfied customers in Texas, judging by its 16.8% market share — the largest in the state. State Farm outperformed every company on our list in both complaint index and customer service scoring by J.D. Power and Consumer Reports.
To find the best insurers in Texas, we'll be looking at the companies with the fewest complaints compared to their competitors. These are thirty of Texas's largest auto insurance companies, and are ranked based on their complaint index, which measures how many valid complaints the company gets compared to the average insurer. An index of 1.00 is average, and a number below 1, such as State Farm County's index, is better (gets fewer complaints than the average company).
While laws vary from state to state, it's generally required that your teen have at least a learners permit before they can legally hit the road (with a licensed adult in the passenger seat). While they might not need their own insurance if they've only got a permit, it's wise to check with your insurer, just in case, to be sure of your local laws.
I compared other online and "brick" insurance companies against Travelers and they were the best compared with the coverages we previously had. I even called AARP-The Hartford and told them I found better priced coverage and could they do better. They told me no so we switched. I even get my Jeep covered. Our combined home and (2) cars for 2013-2014 was $1419 for the YEAR. We had a glass claim and it was handled quickly and efficiently. Try Them.
I used to have Farmers insurance until I got in an accident. Even though I had a local insurance agent, because I had to file my claim after hours, I had to contact a generic claims call center. Then, since I initiated the claim using the 1-800 number, I had to complete the rest of the process that way. At that point I was asking myself why I was paying a premium to have a local agent when he was doing nothing to help me. After the whole experience, I decided to shop around and ended up choosing Progressive. They had much better prices and since it no longer mattered to me to have a local agent, I signed up. I've had nothing but a positive experience with Progressive so far.
In some states, your teen can qualify for reduced rates by taking a safe driving course. Cracking the books can also mean premium savings — in some states, Esurance offers a Good Student discount to full-time students under 25 who maintain a 3.0 GPA or better. And you could qualify for the Multi-Car discount when you add a second car to your policy.
Really cheap car insurance companies will find any excuse they can to make more money out of you. Whether that is because you have gone above your estimated mileage, moved to a different area or changed your vocation, your insurer will try to find a way to charge you more.  Sometimes this can be just a small fee for the administration costs of altering their records. Some very cheap car insurance providers will give you a better overall customer service and not charge you at all.  You typically never know until that time comes that you have to tell them about a change of circumstances.  If you don’t inform them for whatever reason, either you thought you would try your luck, or just plain forgot all about it, you may run into problems should you have to make a claim and it’s later proven that a critical factor was kept from the insurer.  Make sure you read your very cheap car insurance policy terms and conditions to be clear on your obligations.
The Patient Protection and Affordable Care Act of 2010, more commonly known as Obamacare, impacted healthcare in the United States in numerous ways. The act's effects vary by person, but you'll need to have health insurance for at least nine months out of every 12 or be subject to a tax. There are exceptions to this rule based on financial hardship, your income and living situation. But in general, whether it's through Obamacare or not, you should have health insurance.
If you’re going off to school but your car won’t be coming along for the journey, you should ask your family insurance agent about a lower premium. If you’re not driving the vehicle year-round, then there’s no reason you should have to pay top dollar for year-round coverage. But definitely don’t just cancel your policy – you want to make sure that if your vehicle is stolen or damaged by an act of nature (or vandals) that you are covered.
I had state farm before, I bought a new car and sold the old, state farm was charging me 120$ a month for full coverage and that doesn't include broken windshield. I didn't think of getting a new insurance company had it not been for my state farm agent who kept on ignoring me. I kept on calling him but someone else is answering the phone, he takes my message and tells me my agent would call me back. He never did. I happen to drive by a geico office and decided to inquire. For the same full coverage I had with state farm plus the windshield insurance, they're charging me 90$/mo. That's 360$ savings a year! Plus they gave me some freebies like pens, tumbler and stuff like that. Went to AAA and they said they wont insure me cause my US license is less than 18 months old. They wouldn't Honor my professional drivers license from another country even if I'm 30 yo. Geico on the other hand gave me more discount because of that license and another discount for being a Registered nurse.

When it comes to certain types of car insurance, you can save by owning a car that’s less expensive to repair or replace. Comprehensive car insurance and collision car insurance coverage cover damages to the car as the result of a collision with another car, or because of another event, like a natural disaster. If your car is going to cost more to fix or replace, your car insurance rates will be higher. As your car ages and becomes worth less money, contact your insurance company to see if you can get a decrease in your rates.

One never really knows how good his or her insurance provider is until disaster strikes. I was broadsided by an SUV that ran a red light. The other driver did not have insurance, and both my wife and I went to the hospital. Allstate's response was compassionate and swift. A few days later all bills were paid. My rates did go up, but the rate hike was well worth the peace of mind I felt. I am sticking with Allstate.


At U.S. News, we’re all about helping people make life’s important decisions, and we’ve been informing people since 1933. In 1983, we launched our college rankings, which for decades has set the standard in educational rankings. Since then, we’ve used our expertise to rank everything from hospitals to diets to states, and in 2007, we started ranking cars. Now we’re continuing to empower you with the information you need to make the right choices for your life with our Best Car Insurance Rankings.

Hi Stephen – I think you’re doing the right thing – as long as the premium continues to be reasonable compared to the competition. Even though we obsess on low rates, quality of service matters. It does little good if you get the cheapest policy, then they stick you when you have a claim. With must auto claims there’s going to be a human error factor (especially with new drivers), and you can’t be with companies that will hold that against you to such a degree that it seems like they no longer want your business.

USAA use to be a reputable company however in pass years their level in integrity customer service has declined tremendously. Lack of due diligence poor laziness. I am so ashamed for them. I have been a member for over 12 years no more. I am in the process of moving all my accounts and severing all ties. Yes it is that bad. It is time consuming but 200% necessary unfortunately. I will not share each negative and compromising act they did but I do not trust them. If you want your own horrible experience please join and find out.
I am glad to see USAA at the bottom; but it should not be on the list at all. I am currently going through a claim with them (total loss, I got rear ended, pushed into the car in front of me and they hit the car in front of them; not at fault). I have all correspondence recorded and proof of them lying to me, and using made up regulations to justify it. When asked for the reference for said regulations, I am ignored. I have been throwing WAC at them, quote after quote as to how they are being unruly. This was in December, it is now April and they have YET to give me a valuation report in compliance with WAC. I will be more than happy to provide a copy of our correspondence (with PII edited, obviously), proving how bad USAA is at customer service and how willing they are to break the rules if it benefits them. Email me if you want to see it. I finally had enough and contacted the Washington State Insurance Commissioner; USAA has until the middle of this month to respond to them… We will see what happens next.
×