If you live in the South, Midwest, or Mid-Atlantic regions, Erie Insurance is worth your consideration. Erie has consistently received high marks from J.D. Power and Consumer Reports, but didn’t make it into my top four recommendations due to limited availability — it only serves residents in Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and certain parts of DC.
It’s also helpful to do a quick Google search for online reviews or to see if there have been any major complaints against an insurer in recent years. And, if the insurer has a designated customer service line, go ahead and give the number a call (or two). That’ll give you some insights into response times. We’ve got more on the finding the best car insurance and best car insurance company for you here.
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