Progressive is another solid option for Texans, but lags slightly behind our top picks in both financial strength and claims satisfaction ratings. The differences are pretty minor, but they make it hard to justify Progressive over State Farm or Allstate on the basis of anything except price, which was about average. We did like how easy it was to get a quote through the website, though, and Progressive was the only other company we looked at to provide a Live Chat option.

Gap insurance is insurance that may be required if you lease or finance a car. Gap insurance covers the difference between what your car is worth and what you owe on your auto loan should your car be a total loss in an incident. For example, let’s say you have a car loan with a balance of $20,000, but your car is only worth $15,000. If it’s totaled in an accident, your insurance will only pay out $15,000 and you will owe $5,000 to settle your loan. If you have gap insurance, that policy will pay the $5,000 to settle your loan balance.
We will advise you on what optional added extras are available to you, as well as their relevant pricing structure. In some cases, you might find that we are able to provide a more cost-effective plan in comparison to some of the bigger insurance companies and comparison site - and this is one of the reasons we're best known for being a provider of very cheap car insurance.
I was with Liberty Mutual for about 15 years and was very satisfied with their prices and service, although I never filed a claim. When I retired and moved from California to Florida, my auto rate went up a ridiculous amount, to almost $10,000 a year even though I had no accidents and one minor moving violation in the last ten years. On top of that, Liberty Mutual screwed up my umbrella policy and told me it was “unenforceable,” whatever that means, but I had to pay for the policy anyway up to the time I canceled and switched to Progressive, which cost about one third the cost of Liberty Mutual for an identical policy. Even good companies change over time.
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