Farmers has the fourth-largest market share in Texas at 8.7%, and a Consumer Reports overall score of 89 (above average and tied with State Farm). But according to J.D. Power, Texans are slightly less impressed with their Farmers claims experiences than they are with Allstate’s. Consumer Reports readers also expressed a bit more annoyance with the timeliness of their payments, and its complaint ratio, while still well below average for Texas as a whole, was higher than State Farm’s. Farmers’ financial strength is a couple of notches lower than the rest, too, which doesn’t mean it’s about to go bankrupt anytime soon — it’s just the difference between “quite stable” and “completely rock-solid.”
Data was obtained from the Texas Department of Insurance for a thirty year old single male driver across 78 cities. He owns his car and uses it primarily for work purposes, averaging about 12,000 miles annually. Insurance policies include Texas’s minimum auto insurance liability requirements: $30,000 for bodily injury liability per person (up to $60,000 per accident), and $25,000 of property damage (30/60/25 coverage) liability insurance, 50/100/50, as well as 100/300/100. Car insurance costs are based on a 2011 Toyota Camry four-door sedan, with 2.5 liter/4 cylinder engine.
Hi Eric – What you’ve seen is not an unusual situation. A company that’s good in one state isn’t in another. Liberty Mutual worked for you in California, but not in Florida. This is why it’s not possible to say one company is the best. That will vary by state and by your own personal profile. That’s why we produce these “10 Best” lists, to give you companies to investigate.