When you decide to let One Sure do the car insurance quote searching for you, you can rest assured that you're in good hands. We are local to the Stoke-on-Trent, Staffordshire area, and all of our call centre agents are based in the UK. We pride ourselves on our levels of customer service and support, and we consistently strive to provide an exceptional experience.
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They are ALWAYS there! When I lost control of my new pick up (11 months old) on slick streets, and totaled it in 2007, I was all alone. No one for miles in any direction. I called USAA to let them know what had happened. I was scared and alone, and the representative stayed on the phone with me until someone got to me. I was physically unhurt, but scared. She eased my fear and talked me through everything I needed to do. Gave me sound advice as to where to take the truck. Everything was handled smoothly and quickly. Settlement was swift. I was in a rental car in a matter of a few hours and in new car in a matter of days. We have been with USAA since 1976. We have had three burglary claims with them over the years and every one handled well and payment was swift. They are an honorable company who put their customers FIRST. They are fast, efficient and thorough. I highly recommend USAA to anyone who wants to be treated well!
I had Allstate for over 20 years and it just kept going up. I would contact my agent to see if anything could be saved and they would adjust it slightly each year, but it was over $200 per month and I had a perfect driving record, and my vehicles were getting older and older. Finally I was fed up and got quotes from nearly a dozen insurers and Esurance beat them all, lowering my payments by more than HALF! Now I'm worried, though, since Allstate has now purchased Esurance. Will my rates start to go up and up again? Time will tell.
My careers teacher at school knowing all about my fanatical money saving missions (I helped balance the books for the school play so the profits could be used for a new computer – and I learned all about computer programming) anyway she insisted that I became an Accountant. And I did – as a Chartered Accountant my job was always to save money for the companies we worked for. I was the “go to” expert. And my career went from strength to strength.
I have been a GEICO customer for about least 15 years. Claims and customer service are not the issue with them. After said years of faithfully paying my insurance on time and renewing each year I accidently back into a car in my driveway. The cars were repaired without incident. However, GEICO penalized me by taking away my good driver discount and increase my monthly insurance rate by nearly $100.00 ; leving a hefty penalty for making a claim. I can’t imagine the money they made off of me during the 15 years I’ve faithfully paid auto insurance. I am hunting for a new auto insurance carrier since GEICO obviously thinks driving is perfect and accidents never happen.
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On average, State Farm offered us the most expensive quotes, but the company’s strong record of claims-handling and elite financial strength were enough for us to justify ranking it second. It also apparently has many satisfied customers in Texas, judging by its 16.8% market share — the largest in the state. State Farm outperformed every company on our list in both complaint index and customer service scoring by J.D. Power and Consumer Reports.
Unlike many of the insurance comparison sites, we are regulated and authorised by the FCA to provide advice and guidance on which car insurance policy might be the best for you and your needs. We are able to define to you all the important wordings and sections within each policy, and to help you understand what that means in a real-world situation.
If you’re going off to school but your car won’t be coming along for the journey, you should ask your family insurance agent about a lower premium. If you’re not driving the vehicle year-round, then there’s no reason you should have to pay top dollar for year-round coverage. But definitely don’t just cancel your policy – you want to make sure that if your vehicle is stolen or damaged by an act of nature (or vandals) that you are covered.
I was with Liberty Mutual for about 15 years and was very satisfied with their prices and service, although I never filed a claim. When I retired and moved from California to Florida, my auto rate went up a ridiculous amount, to almost $10,000 a year even though I had no accidents and one minor moving violation in the last ten years. On top of that, Liberty Mutual screwed up my umbrella policy and told me it was “unenforceable,” whatever that means, but I had to pay for the policy anyway up to the time I canceled and switched to Progressive, which cost about one third the cost of Liberty Mutual for an identical policy. Even good companies change over time.